In defending their decision, Brittanica has made valid arguments. Yet, even they have come to terms with the realities of Web 2.0 capabilities. So they are launching a new web site, complete with an area for non-commissioned contributions and user feedback. It is not a perfect solution, but it does allow them to retain ownership of the intellectual property... and consequently protect the brand.
But how much is that brand worth in today's world? That's a question for another day. But if you want to read how they justified their decision, click here.
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