Monday, August 24, 2009 announces positive 2Q results (CRM [NYSE]) released results for the quarter that ended on 31 July 2009. Here are some of the highlights:
Revenue: Total Q2 revenue was $316.1 million, an increase of 20% on a year-over-year basis. Subscription and support revenues were $293.4 million, an increase of 22% on a year-over-year basis. Professional services and other revenues were $22.6 million, a decrease of 3% on a year-over-year basis.

Customers: Net paying customers rose approximately 3,900 during the quarter to finish at approximately 63,200. Compared with the year ago quarter, net paying customers have grown by approximately 15,500 or 32%.
source: Announces Fiscal Second Quarter Results, August 20, 2009 4:05 PM ET

The fact that topline revenue is on the increase over the same period a year ago is pretty remarkable. If you recall, in May and June of last year, we were only starting to hear rumors and possibilities that the economy could be in trouble. July, of course, is when the housing market started to falter and oil prices started to rise. But compared to the conditions of May through July of this year, last's market seems pretty stable and optimistic. The big news of May through July 2009 was soaring unemployment, along with a modest stock market recovery.

Against that backdrop, we have a fairly mature product and brand in posting solid growth in both revenue and subscribers. That subscribers grew 50% faster than subscription revenue is evidence of substantive price competition. Yet, I believe these results demonstrate that is the superior CRM solution.

I also interpret these results as evidence that leaders are starting to see their own businesses recover.

What about you??
Are you planning for the recovery?
Will your infrastructure support moderate growth?

Now is the time to make sure. Pricing is competitive and providers want to make deals. Financing is still a challenge, so the advantage lies with those who have cash.

Other insights on's results... Sees Rise In 2Q Revenue

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